Issues with web pages, apps, and online services might be resolved by following these optional steps:



OPTION 1:

Clear the web browser Cookies

If you remove cookies, you'll be signed out of websites and your saved preferences could be deleted.

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. Under "Privacy and security," click Cookies and other site data.
  4. Click See all cookies and site data and then Remove all.
  5. Confirm by clicking Clear all.

Clear, enable, and manage cookies in Chrome - Computer - Google Chrome Help



OPTION 2:

Restore your browser settings


You can restore your browser settings in Chrome at any time. You might need to do this if the apps or extensions you installed changed your settings without your knowledge. Your saved bookmarks and passwords won't be cleared or changed.

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
    • Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults and then Reset Settings.
    • Windows: Under "Reset and cleanup,” click Reset Settings and then Reset Settings.

Reset Chrome settings to default - Chromebook Help (google.com) 



OPTION 3:

Change screen magnification/zoom


To reset the screen Magnify or if the screen is zoomed in:

  1. To quickly magnify your entire screen, press Ctrl + Search  + m. Or press Ctrl + Launcher  + m.
  2. Reset resolution: Press Ctrl + Shift + 0.
  3. Reset zoom: Press Ctrl + 0.


Zoom in or magnify your Chromebook screen - Chromebook Help (google.com) 



OPTION 4:

Update your Chromebook's operating system

Check for updates yourself

  1. Turn on your Chromebook.
  2. Connect your Chromebook to Wi-Fi.
  3. At the bottom right, select the time.
  4. Select Settings .
  5. At the bottom of the left panel, select About Chrome OS.
  6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
  7. Select Check for updates.
  8. If your Chromebook finds a software update, it will start to download automatically.

Reset Chrome settings to default - Chromebook Help (google.com)


OPTION 5:

See two windows at the same time

  1. On one of the windows you want to see, click and hold Maximize .
  2. Drag to the left or right arrow .
  3. Repeat for a second window.

Tip: You can also use the shortcut Alt + [ to move left, or Alt + ] to move right.

Multitask with windows & tabs - Chromebook Help (google.com)